Maintaining the Standards of Conduct and Practice of Architects
Area of work
Maintain awareness of the Code and steps that architects can take to mitigate complaints.
End of year assessment
Delivered
- Each eBulletin included an article on professional standards matters.
- Articles on how architects can avoid disputes arising were published.
- Guidance was published on the changes to the Construction Design & Management Regulations 2015.
Area of work
Ensure efficient processes which are fair to all, in all aspects of complaints handling.
End of year assessment
Delivered
- A review of all guidance was undertaken, resulting in updated literature.
- A new online complaints system was launched, enabling complainants to upload supporting evidence and allowing for the capture of relevant E&D data. An online feedback mechanism was developed.
Area of work
Ensure the investigations process is running smoothly and offers a fair process to all.
End of year assessment
Delivered
- Investigations were undertaken in accordance with KPIs.
- 100% of Third Party Reviews found no further action to be taken, although one resulted in a recommendation for future investigations.
- There were two findings of ‘no case to answer’ at the PCC. Learning points were discussed with the Investigations Pool, Professional Conduct Committee and the Investigations Oversight Committee.
- There were no judicial reviews or statutory appeals heard against Professional Conduct Committee decisions.
- The Investigations Pool received training throughout the year, and all members were appraised.
Area of work
Review of Code of Conduct.
End of year assessment
Delivered
- A consultation on the Architects Code of Conduct was undertaken, with a revised Code planned for publication in 2016.
Area of work
Review effectiveness of Professional Conduct Committee Consent Orders.
End of year assessment
Delivered
- The PCC Consent Order procedure was implemented and twice used, both times successfully.
Area of work
Review how ARB delivers its statutory obligations under section 14 to investigate allegations of unacceptable professional conduct and serious professional incompetence.
End of year assessment
Delivered
- Unable to deliver. Despite preparatory work being undertaken, the delayed outcome of the Periodic Review has impacted on the commencement of this review.